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I'm trying to install the app, but it doesn't appear in the Android market when I do a search.
I can see it on the market website from the phone, but the drop down box on the install dialog says that the app is "not compatible with the device"
Any ideas what might be the issue?
Go to Solution.
05-18-2011 10:23 PM
Looking at the specs for your phone it could be that you still have a version of the android OS older than 2.1. The phone comes with Android OS 1.76. The Mozy app requires 2.1 or higher.
05-19-2011 08:56 AM
That seems odd... what newer OS feature would the app need? I have literally never run into such an issue before; it's only a few months old phone.
05-19-2011 09:23 AM
I am not sure what newer OS feature the app would need. Our specifications call for 2.1 or higher.
05-19-2011 09:25 AM
Ok - thanks. I'll check and see if I can upgrade the phone software
05-19-2011 05:56 PM