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Can't find mobile rules in Advanced settings /options

Hi everyone.

I'm new user of mozy pro and I'm making tests of backups on remote tablet PC using 3G connection with mozy client version 2.14.0.183.

 

I've read in PDf documentation and in online user guides (http://docs.mozy.com/q/21680) that this version can be configured with mobile rules.

But I doesn't find the mobile rules configuration in advance settings/ options.

 

I also tried version 2.12..0.144 version .

 

Thanks for your help.

N. BOILARD
Service Informatique
DESAMAIS Distribution
mont
Employee
(67)
Solution

Re: Can't find mobile rules in Advanced settings /options

Hi NiK-Desamais, 

 

This ability must be activated at the partner level. Please talk to your root admin or your Mozy sales contact.

Once the ability is activated, you'll need to go to the admin console. In the Client Configuration section there will be a Mobile Rules tab.

 

 

If you need further help, please let us know.

 

 

 

 

0

Re: Can't find mobile rules in Advanced settings /options

Hi mont,

Thanks for your reply.

 

I'm the root admin.

When I look in Client configuration, there is no mobile Tab.

I only have these tabs :

  • Preferences
  • Scheduling
  • Bandwidth Throttling
  • Windows Backup Sets
  • Mac Backup Sets
N. BOILARD
Service Informatique
DESAMAIS Distribution
mont
Employee
(67)

Re: Can't find mobile rules in Advanced settings /options

Hi NiK-Desamais,

 

This ability (Role) must be enabled at the partner level. I checked your Root Role and this ability is not included.

Please contact our sales agent and they will get you set up with the correct Root Role.

0

Re: Can't find mobile rules in Advanced settings /options

Thanks for your Reply.

 

 

N. BOILARD
Service Informatique
DESAMAIS Distribution
0