Latest from the Blog: How to Find Your Support ID
MozyPro customers who are looking for Phone Support will need their 9-digit Support ID in order to get through. Today's blog post covers the steps you need to take to find yours...
It seems this topic surfaces every year about this time. I'm moving to a new computer and mozy setup and first backup are underway. Mozy was a pioneer in online backup, but the field is filling in. One TB for about the same money looks attractive. I can't fit in the 50gb and I've had to remove a lot of files to get under the wire.
EMC, your retail customer base will melt away if you don't address this. Storage is becoming cheaper and cheaper but Mozy isn't. I'm up for renewal this summer and I'll look at the options real soon now.
You divert these questions to better features, easier to use, but that's not good enough. It's always about the money.
It seems that EMC/Dell is far more interested in Institutional, business and Enterprise customers and I respect that. Thanks for nine great years.