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Mozy would be much more secure with some type of two step logon verification such as an email being sent to the email address on file, or a text message sent before being to access Mozy on-line.
If I understood tech support correctly you have three attempts at entering a password before being logged out for 30 minutes. After the 30 minute timeout a hacker could guess three more times and keep going until the correct password is guessed.
To the best of my knowledge all of my on-line accounts have a two-step verification option including email, Amazon, Yahoo mail, gmail, banking, investing,etc.
I am glad Mozy offers the strong encription but what good is it if someone guesses your password and just copies all your files from the Mozy web-site?
I am hoping that you are able to offer two step verification in the near future as I have both personal and business accounts with Mozy and this would help me feel better about my data.