Latest from the Blog: How to Find Your Support ID
MozyPro customers who are looking for Phone Support will need their 9-digit Support ID in order to get through. Today's blog post covers the steps you need to take to find yours...
Mozy would be much more secure with some type of two step logon verification such as an email being sent to the email address on file, or a text message sent before being to access Mozy on-line.
If I understood tech support correctly you have three attempts at entering a password before being logged out for 30 minutes. After the 30 minute timeout a hacker could guess three more times and keep going until the correct password is guessed.
To the best of my knowledge all of my on-line accounts have a two-step verification option including email, Amazon, Yahoo mail, gmail, banking, investing,etc.
I am glad Mozy offers the strong encription but what good is it if someone guesses your password and just copies all your files from the Mozy web-site?
I am hoping that you are able to offer two step verification in the near future as I have both personal and business accounts with Mozy and this would help me feel better about my data.