Looking for support? If you have a support or account question, register for the Mozy Community, and then create a new post with your question. Our community members and moderators are happy to help answer any question you may have!
Restore History should also log "Download Now" events
https://secure.mozy.com/account/restores shows only restores dona via proper way - when you selected files with checkboxes and clicked "Submit" then downloaded a zip archive with those files, but if you click "Download Now" on a file then
it would not be shown in "Restore History".
I believe "Restore History" was made for a reason - as a reminder or something else, - files may be big and may not finish downloading but History won't help in such situations - no "ready for download" or "downloaded" or "expired" status for such files, not even a sign that something was downloading in online restore manager - nothing.
I'm suggestiong to log such downloads as usual restores and provide statuses for those the same way as for archive downloads.