Latest from the Blog: How to Find Your Support ID
MozyPro customers who are looking for Phone Support will need their 9-digit Support ID in order to get through. Today's blog post covers the steps you need to take to find yours...
Include 'last contacted' 'and 'size pending' date/time in 'Search/List machines or other report
We have an ongoing issue with backups not completing, as a result of a number of factors including users having a large backlog data to be backed up or users simply not being online very often.
It would be incredibly useful to have a report or other means of quickly identifying those machines that were actually online and trying to backup (so we could perhaps give them a bit more throttled bandwidth to complete), and those that have simply not been online for a while so that we can try to find out where they have gone.
Perhaps you could include details of the last time the machine contacted Mozy, and how much there was left to backup, in the machine lists?