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Being Discussed

Communicate only with the reseller

I'm a Mozy reseller and manage every aspect of MozyPro for my customers.

 

I just went thru a shuttle \ data seeding process and Mozy sent my customer multiple emails as the process progressed.

 

The customer then "helped" me by unplugging the drive when I didn't want him to touch anything - but Mozy told him to.

 

When I setup a new user in my Admin console, I have the ability to "not send end user instructions".

 

It would have been nice to have had that same option prior to this data seeding.

Comments
ShawnL
Community Manager

(565)

Status changed to: Being Discussed
 
ShawnL
Community Manager

(565)

@cguytech - We will certainly bring this up with our developers. Thank you for your idea!

ShawnL
Community Manager

(565)

Status changed to: Being Discussed