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It's WAY to hard to back up to an external HDD. I've been fighting it for years. Sometimes i succeed; sometimes (like now) not. We don't need work arounds or troubleshooting. We need an easy-to-use interface.
02-20-2017 10:16 PM
@drgalvin - Thank you for your feedback. I'm copying your response to our Idea Exchange forum and would love to gather some additional feedback from you on your experience with the backing up an external drive if you are willing.
This feedback is passed on to our development team. We appreciate your feedback!
Have a great day!
02-25-2017 04:51 PM
@drgalvin - Did you still need help with your external backup?
In addition, we would love to hear your feedback about the interface and how we can make it easier for you.
Thank you and have a great day!
03-03-2017 08:40 AM
04-04-2017 12:41 PM
Looks like the issue was resolved in a case. Should you have any suggestions about improving the local backup/2xProtect feature in the Mozy software, feel free to leave it in the comments below. Your feedback is much appreciated!
Thank you for using the Mozy forum!
04-04-2017 12:42 PM