Click to close the image preview

Showing results for 
Search instead for 
Do you mean 
Announcements
CONTEST ANNOUNCEMENT! Enter to win a $50 Amazon Gift Card!
Tell us a personal story of a time when Mozy really helped you out. Did you think all was lost but found Mozy had what you needed? Did it "save your bacon" so-to-speak? Check out the latest blog for details on how to enter for a chance to win!

Latest Blog: How to Set Up Multiple Log-Ins for Your Account
Want to set up multiple sets of credentials so different people in your office/home can log in to your account? Check out today's blog for more information on what you need and how to do it...

Implemented

Can I back up a external hard drive with mozy??

It's WAY to hard to back up to an external HDD. I've been fighting it for years. Sometimes i succeed; sometimes (like now) not. We don't need work arounds or troubleshooting. We need an easy-to-use interface.

Comments
ShawnL
Community Manager

(565)

@drgalvin - Thank you for your feedback. I'm copying your response to our Idea Exchange forum and would love to gather some additional feedback from you on your experience with the backing up an external drive if you are willing. 

 

This feedback is passed on to our development team. We appreciate your feedback!

 

Have a great day!

ShawnL
Community Manager

(565)

Status changed to: Need More Information
 
ShawnL
Community Manager

(565)

@drgalvin - Did you still need help with your external backup?

 

In addition, we would love to hear your feedback about the interface and how we can make it easier for you. 

 

Thank you and have a great day!

ShawnL
Community Manager

(565)

Status changed to: Need More Information
 
ShawnL
Community Manager

(565)

Status changed to: Implemented
 
ShawnL
Community Manager

(565)

Looks like the issue was resolved in a case. Should you have any suggestions about improving the local backup/2xProtect feature in the Mozy software, feel free to leave it in the comments below. Your feedback is much appreciated!

 

Thank you for using the Mozy forum!