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Being Discussed

Backing Up Empty Folders

My customers are using software that rely on folder structure in data folder. A lot of them are empty, and being populated with data at some stage. When restoring, only folders that are not empty are there and software refuse to work.

Also i can see potential problems in the future with backup/restore as i am expecting to restore data to exactly same condition as time of backup - that includes any empty folders (names might be an importand data), hidden/system files etc.. 

Community Manager


Status changed to: Being Discussed
Community Manager


@TheComputerShop - I looked over your suggestion and found the case you opened with support on the same issue to gather some additional information. I will certainly bring this up with our development team!


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