We are upgrading our Mozy Community!
The new community will have new features, a much improved user interface and will work on your mobile devices.
You will be able to access the community during the upgrade but you won’t be able to post until we’ve migrated every user to our new platform.
Please see this link for further support options that are always available to you.
We apologize for the inconvenience this may cause.
I havehad this same problem and have done everything suggested....I cleared by cache, tried 2 different browsers, 2 different computers and 2 different cards. I still can't get it to work. The card on file has been cancelled so you won't receive payment unless you can fix the problem with updating credit cards.