We are upgrading our Mozy Community! The new community will have new features, a much improved user interface and will work on your mobile devices. You will be able to access the community during the upgrade but you won’t be able to post until we’ve migrated every user to our new platform. Please see this link for further support options that are always available to you.

We apologize for the inconvenience this may cause.



Click to close the image preview

Showing results for 
Search instead for 
Do you mean 

Are you new to the Mozy Community? Get started by learning helpful tips and tricks.

Go to New to the Community
Most Liked Users
Latest from the Blog: Restoring files from an earlier date
One of the handiest features of Mozy is being able to restore from an earlier date in your backup history. Learn more in today's blog!

General Topic

Threads (164) Author Status Replies Date
Billing ErinGail Solved 6 01-25-2016 02:16 PM
Previous backups available? Mrsclox Solved 4 01-19-2016 02:03 PM
Automatic backup Terry Solved 2 05-21-2015 11:58 AM
Can't download Mozy Free on new Windows 8 computer. I keep getting "Client Error 9" toomanycatssw Solved 4 05-15-2015 01:07 PM
updating credit card Taitai Solved 5 04-18-2015 10:49 AM
Setup: Can't get past log-in error segwaysav Solved 4 01-01-2016 09:14 AM
Credit card declined??? Enter new Credit Card info? ajpolarbear12 Solved 5 12-29-2015 12:11 PM
The Mozy Wall darts64dart Solved 2 12-16-2015 08:38 PM
Cancelled account- refund? rwp9350 Solved 1 12-23-2015 12:40 PM
obtaiing access to files previously stored by a deceased family member vernbodeen Solved 3 10-26-2015 05:32 PM
Competitive Offerings ChessonBoys Solved 3 12-19-2015 08:01 AM
Switched from PC to Mac - help please? NYCRocker Solved 4 11-21-2015 09:17 AM
Credit Not Showing For Referrals BigApple Solved 2 10-21-2015 12:54 PM
Delete account , keep the files Lester Solved 1 09-10-2015 09:10 AM
Error limpioz Solved 3 07-22-2015 04:11 PM
Mozy Account jdgoochjr Solved 6 07-27-2015 05:18 PM
Back up and Sync riram Solved 3 07-14-2015 05:58 PM
Transfer to new computer - Restore all files from old computer - including Deleted files libove Solved 9 06-03-2015 08:00 AM
Re: Billing update traggio49 Solved 2 06-11-2015 07:50 AM
Red Exclamation Point 4bettygs Solved 1 06-07-2015 07:43 PM
Juno eMails tpm Solved 3 06-02-2015 03:09 PM
Mozy has stopped doing manual and automatic backup olast1 Solved 7 03-19-2015 03:57 PM
Taskbar auto-hide mwdrobert Solved 1 06-03-2015 11:21 AM
Cancel account Blue_mo Solved 1 06-01-2015 01:46 PM
Cancel my account dholt Solved 1 05-30-2015 10:50 AM
Backup problems eddiegar Solved 1 05-28-2015 03:04 PM
Mozy says files not backed up in 142 days even though manual backup seems to have worked alexsalazarnyc Solved 1 05-28-2015 06:36 AM
STARTUP NOTEPAD REPORT thanku Solved 3 04-30-2015 12:40 PM
Dual computers on one account Popo101 Solved 1 05-20-2015 08:45 PM
Backup will not progress gcarterIT Solved 1 05-20-2015 02:32 AM