We are upgrading our Mozy Community!
The new community will have new features, a much improved user interface and will work on your mobile devices.
You will be able to access the community during the upgrade but you won’t be able to post until we’ve migrated every user to our new platform.
Please see this link for further support options that are always available to you.
We apologize for the inconvenience this may cause.
Below is link to webinar mentioned in the January issue of Mozy newsletter. The webinar reminded me about importance of checking backups every month or every other month. I learned the importance of checking backups several months ago when Windows 10 Fall Creators Update caused glitch that blocked backups on my computer.
Webinar: How to Check Backups, Troubleshoot Issues, and Get Support (Sep 13, 2017)
Thank you kindly for this information. We appreciate any and all constructive feedback and knowledge. This can be very useful information and we encourage you to post anything else that will benefit our users in regards to their software stability and clean performance of the Mozy product.
Testing backup caused my to discover an issue with scheduling of backups - the backups had stopped. Backups of OneDrive folder on my C drive (which syncs with OneDrive in Cloud) stopped working after reinstall of Windows 10. Issue was resolved by switching off sleep/hibernate and changing backup from continuous to timed. For more details, see the comment made in Community about Scheduling Backups: http://community.mozy.com/t5/Mozy-for-Windows/Scheduling-Backups/m-p/93513#M25461