Click to close the image preview

Showing results for 
Search instead for 
Do you mean 
Announcements
The Latest from The Mozy Blog: What's new with Mozy?
A couple new updates have been released for the Windows and Mac clients as well as some new features in the latest Linux client. Check out our latest blogs for all the details!

April's Webinar: Protecting Your Data From Attack
April's webinar will be presented on Wednesday, 04/26 at 9AM PDT. Sign up today!

Looking for support?
Create a new post with your question and our community members and moderators will be happy to help answer it for you!
BradM
Elite Level 1
(14)

Retention policy

How do you change or view the retention policy for files in Mozy pro backup or Sync?

0
ShawnL
Community Manager
(434)

Re: Retention policy

@BradM - It doesn't look like you have received an answer to your question. Let me have a technician look at this right away and get back with you. 

 

Thanks!

Shawn L.
Community Manager
0
AngelinaS
Moderator
(208)

Re: Retention policy

@BradM   There will be a link within your Mozy Admin console that allows you to make these changes.  However, not all accounts have this implemented, yet.  You may want to contact your Customer Success/Account Manager to see if your account can be placed on the Version Consolidation option.

 

If this helped you, please like the response given and press Accept as Solution.


Thank you,


Angie
Moderator

 

0
angelag
Community Manager
(622)

Re: Retention policy

@BradM,

 

I just wanted to follow up on the comment left by @AngelinaS and make sure you had the resources you need. For assistance contacting Sales, see this article: How Can I Contact Sales?

 

It has all of the Sales phone numbers so you can choose the one best for your location. Smiley Happy

Angela G.
Community Moderator/Technical Support