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Mrsclox
Cook
(0)
Solved (Go to Solution)

Previous backups available?

Does each new backup replace the previous one or are there backups from previous dates I can look through?
0
zachm
Admin Emeritus
(387)
Solution

Re: Previous backups available?

Thanks for reaching out! Mozy holds 30 days worth of backups so if you did 10, 50, 100 backups in the past 30 days you can choose from which one you want to restore. If you need help with this just reply and I'll get a tech support agent to assist.

Zach M.
Community Manager
0
Mrsclox
Cook
(0)

Re: Previous backups available?

Shoot. The files I'm looking for are from more than 30 days ago. Thanks anyway.
0
jonr
Moderator
(41)

Re: Previous backups available?

Just for a reference if you do have a need to restore files from your account within the 30 day retention I have attached some links for knowledge base documents on how to view what you have backed up and restore files from an earlier date using the Mozy website and the Mozy Software.

 

http://support.mozy.com/articles/en_US/FAQ/How-do-I-restore-an-earlier-copy-of-a-file

 

http://support.mozy.com/articles/en_US/FAQ/How-to-restore-from-an-earlier-date

 

Thanks

 

Jonr

0
JaredG
Moderator
(582)

Re: Previous backups available?

@Mrsclox

 

If a post in this thread has answered your question please mark the post as a solution.

 

Thank you,

Jared
Mozy Support
0