We are upgrading our Mozy Community!
The new community will have new features, a much improved user interface and will work on your mobile devices.
You will be able to access the community during the upgrade but you won’t be able to post until we’ve migrated every user to our new platform.
Please see this link for further support options that are always available to you.
We apologize for the inconvenience this may cause.
I was billed yesterday for two computers but want to downgrade to one computer since I no longer use my other computer. I took it off the plan today (I think). Since I was only billed yesterday for the year, can I get reimbursement for removing one computer?
It appears that you were able to get this resolved with your case correspondence with @Benjamin_C. We feel like this issue has been resolved. We are marking the solution for future reference. Please let us know if you need any further assistance.