Click to close the image preview

Showing results for 
Search instead for 
Do you mean 
Announcements
Enter to Win a $50 Amazon Gift Card!
We've decided to redesign our Mozy Community and we want YOUR feedback. Run on over to our Community Feedback Giveaway and tell us what you think about our current Community, what you'd like to see from a new Community design, or anything else Community-related for a chance at a $50 gift card!

Don't miss it-the giveaway ends on 3/27!


Join Us for the March Webinar: My Backup Is Not Working, How Do I Fix That?
Have you ever wondered how to troubleshoot your backups when they're missed or stop working fully? Join us on March 29th at 9AM PST while we walk you through some basic troubleshooting and your options for fixing backup issues with Support. Register HERE.
Solved (Go to Solution)

Can't install Mozy on my 3rd computer?

I Have the three computer limit with my Mozy account.

My problem is, I only have two computers on the Mozy account and Mozy is telling me I am over my limit.

 

Thanks

AngelinaS
Moderator
(194)
Solution

Re: Can't install Mozy on my 3rd computer?

@jmweiner   The message you referenced is more of a reminder for you to ensure your plan allows for the computer being added.  Thus if your plan allows for 3 computers and you only have 2 active computers still associated with it, then you can click Next to continue forward with adding the computer as per http://support.mozy.com/articles/en_US/Solution/Trying-to-add-a-computer-but-it-says-I-have-reached-....

 

If this helped you, please like the response given and press Accept as Solution.


Thank you,


Angie
Moderator

JaredG
Moderator
(384)

Re: Can't install Mozy on my 3rd computer?

@jmweiner

 

I see the third computer now added to your account and have marked this thread as solved.

 

Thank you,

Jared
Mozy Support
0
ShawnL
Community Manager
(400)

Re: Can't install Mozy on my 3rd computer?

This issue was resolved in another thread which can be found below:

 

3 Computer Limit

Shawn L.
Community Manager
0