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Solved (Go to Solution)

transfer photos from lap top to desk PC

Recently I had to have my desktop completely wiped out and redone due to a virus.  All my photos are on my laptop which is also Mozy backuped.  Is there a way to transfer those photos to my desktop from the back up on my laptop?

remymozy
Moderator
(95)
Solution

Re: transfer photos from lap top to desk PC

@Spudybug

 

Yes, you can transfer files backed up to your Mozy account to any computer by using the Mozy Web Access panel in your Mozy account. The restore process is a two part process where you will select the files you want to restore and then install a small program to restore them. Here are step by step visual tutorials to help you through the process: 

 

Select files for restore: 

http://support.mozy.com/articles/en_US/FAQ/How-do-I-restore-my-files

Install the program to restore the files: 

http://support.mozy.com/articles/en_US/FAQ/Download-Files-with-Mozy-Restore-Manager

 

 

AngelinaS
Moderator
(222)

Re: transfer photos from lap top to desk PC

@Spudybug   Was the information provided in this thread helpful in answering your questions?


If this helped you, please like the response given and press Accept as Solution.


Thank you,


Angie
Moderator

0
JaredG
Moderator
(580)

Re: transfer photos from lap top to desk PC

@Spudybug

 

I see one of your computers backing up only 181 MBs verses the 5.6 GBs that was backing up before January 14th.  Were you able to restore any data using the links to our knowledge base that were posted by Remy?

 

Please post any other questions or comments.

 

Thank you,

Jared
Mozy Support
0
JaredG
Moderator
(580)

Re: transfer photos from lap top to desk PC

@Spudybug

 

We haven't heard back from you yet, were able to transfer your data or restore your photos?  Please post any questions or comments.

 

Thank  you,

Jared
Mozy Support
0
JaredG
Moderator
(580)

Re: transfer photos from lap top to desk PC

@Spudybug

 

We haven't heard from you since your initial post, so I have marked this thread as solved, however please post any questions or issues you may have.

 

Thank you,

Jared
Mozy Support
0
ShawnL
Community Manager
(565)

Re: transfer photos from lap top to desk PC

@Spudybug - Please let us know if there are any additional questions we can help answer for you. 

 

Thank you for using the Mozy forum!

Shawn L.
Community Manager
0