We are upgrading our Mozy Community!
The new community will have new features, a much improved user interface and will work on your mobile devices.
You will be able to access the community during the upgrade but you won’t be able to post until we’ve migrated every user to our new platform.
Please see this link for further support options that are always available to you.
We apologize for the inconvenience this may cause.
Well, you made it to the community to find help so I am assuming that you are wanting to use the Mozy service to backup your files. We don't use a standard FTP connection as you might think in terms of opening a connection and pushing files that way to us.