Enter to Win a $50 Amazon Gift Card! We've decided to redesign our Mozy Community and we want YOUR feedback. Run on over to our Community Feedback Giveaway and tell us what you think about our current Community, what you'd like to see from a new Community design, or anything else Community-related for a chance at a $50 gift card!
Don't miss it-the giveaway ends on 3/27!
Join Us for the March Webinar: My Backup Is Not Working, How Do I Fix That? Have you ever wondered how to troubleshoot your backups when they're missed or stop working fully? Join us on March 29th at 9AM PST while we walk you through some basic troubleshooting and your options for fixing backup issues with Support. Register HERE.
In MozyPro Client Configuration, with a custom backup set I'd like to be able to exclude the user profile Downloads folder but I'm not having any luck specifying it in the search location. I tried these as possible keywords to refer to the Downloads folder,
Neither worked. I'm not finding much documentation on other possible keywords that could be used as there clearly are more than shown as examples in the web ui (%Application Data% %Desktop% %Favorites% %My Documents% etc..). I trying to wildcard the search location with something like,
But also didn't get the expected results.
If anyone has help on this it would be appreciated. Thanks, david
Does in fact exclude the files under this folder but some differeing behavior had me thinking it wasn't working. Clarification would be appreciated as explained below,
So I've also successfully created backup set to exclude music files,
Locked backup set
Exclude from final backup set
Search Locations: %My Music% and %My Documents%
Rule: Include file types: mp3 wma ra ogg flac shn mpa pls wav au m3u mid mid
When I go to the Mozy Client and try to select the above file types in those locations they all have a "lock" icon next to them and are blocked from being selected.
This differs from the exclude from Downloads folder backup set where none of the files are locked and can be selected for backup. But as I see now they aren't actually backed up even though they are selected and temporarily increase the number of files being backed up and size of the backup. This is confusing behavior I think.
I've attached several images show how these differ and made me think in the testing the Downloads folder was still being included.
I'm still trying to get my head around the explanation. Let me know if I am getting this correct...
You created an exclusionary set to NOT backup files. You then see the padlock to negate those files from being backed up. It seems that the issue is that you are noticing that the amount of files goes up instead of down for the backup set once the files have been excluded from the backup set? Can you clarify this and we'll tackle it for you.
Either way the end result is the files in both cases do correctly get excluded from backup.
I'm seeing what I think is inconsistant behavior in that the Mozy Client allows the files to be individually selected for backup within the folder to be excluded. When the backup runs the files aren't actually backed up even though they remain selected.