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New from the Blog: How the Backup Process Works
Have you ever wondered what exactly is happening when you start a Mozy backup? This article explains the process in detail.

Take a Tour of the Mozy Admin Console
Take a tour of the Mozy Admin Console in Part 1, Part 2: Users & Machines, Part 3: SubPartners & SubAdmins, Part 4: Resources and Billing, and the most recent installment, Part 5: Graphs & Reports.

Looking for Support?
Create a new post with your question and our community members and moderators will be happy to help answer it for you! Don't forget to register!

Community Blog

What's new with the Mozy Restore Manager and Admin Console?

Author: ShawnL Date: 05-23-2017 12:04 PM

A couple new updates for the Restore Manager for Windows and Mac as well as the Admin Console were recently released. Check out the blog for details!

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A Tour of Your MozyHome Account - Part 1

Author: angelag Date: 05-22-2017 08:06 AM

Since we've been trying to get to know different parts of Mozy lately, we figured it was time to take a detailed walk-through of your MozyHome account so you know how to find things, and where to go for certain information. Check it out...

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A Detailed Tour of the Mozy Preferences on Mac

Author: angelag Date: 05-18-2017 08:55 AM

We've talked about the settings in the Mozy Windows Client for the last week and a half, so today we're going to talk about the Mozy Preferences on your Mac Client, and what each of the options does.

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A Detailed Tour of the Mozy Settings on Windows - Part 3

Author: angelag Date: 05-16-2017 08:40 AM

In the last installment of the Mozy Windows Settings tour, we're talking about the History tab and the Restore tab.

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A Detailed Tour of the Mozy Settings on Windows - Part 2

Author: angelag Date: 05-11-2017 09:48 AM

For part two of the Mozy Settings tour we're talking about the Options tab and all of the other tabs within the the Options tab. This is where most of the major changes to the software and how your backups run will be made.

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A Detailed Tour of the Mozy Settings on Windows - Part 1

Author: angelag Date: 05-09-2017 03:06 PM

Ever wondered what all of the other options in your Mozy Settings are for? Today we're discussing all of the settings in the Windows client, and when to use them.

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How do I go about contacting support?

Author: ShawnL Date: 05-04-2017 02:45 PM

How do I reach out to support via chat, email, phone, social media or the community?

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Self-Support Series Part 4: The Mozy Community

Author: angelag Date: 05-02-2017 02:13 PM

Want more information on how to use the Mozy Community to better provide self-support for your Mozy account? Read up on it here...

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Windows 10, FilterError0, and Digitally Signed Driver Errors

Author: angelag Date: 04-27-2017 02:13 PM

Have you had a problem installing Mozy on your new Windows 10 computer? Let's discuss the issue, and the newer version that should fix it.

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Data Sheets and White Papers

Author: ShawnL Date: 04-25-2017 03:27 PM

Check out Mozy's resource page which contains numerous data sheets and white papers for MozyPro and Enterprise clients!

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