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New from the Blog: Tour of your MozyHome Account
Join us for Part 1 in our series where we provide a detailed tour of the MozyHome account settings.

May's Webinar: How long does my data stay on Mozy servers?
This months webinar on 05/31 will look at the recent changes to the Mozy retention policies which gives users access to older versions of files for longer. Register today!

Looking for Support?
Create a new post with your question and our community members and moderators will be happy to help answer it for you!

Community Blog

Self-Support Series Part 4: The Mozy Community

Author: angelag Date: 05-02-2017 02:13 PM

Want more information on how to use the Mozy Community to better provide self-support for your Mozy account? Read up on it here...

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Self Support Series Part 2: How to Use the Log Analyzer to Diagnose Backup Issues

Author: angelag Date: 04-05-2017 09:44 AM

If you're having issues with your backups, but you aren't sure exactly what they are or how to fix them, the Log Analyzer can be a very useful tool in diagnosing them without having to wait for a response from Support. It only takes a few minutes to upload and analyze the log, then it returns results with links to relevant Knowledge Base articles.

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