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Community Manager


What's new with the Mozy Windows client?

A new update for the Windows client was recently released that I wanted to draw your attention to. Check out the details below!




Windows (Version 2.32.8)


New and Changed Features


  • For users of MozyHome or MozyPro, there is a new a backup set for automatically backing up critical Microsoft Edge files, including favorites. In some situations, you must reactivate the backup software to get the new backup set. For users of MozyHome, select the Allow back up and display of protected operating system files option in the Options tab under Advanced, then close and reopen the backup software. The set appears in the Backup Sets tab.
  • Users without administrator rights on a computer can now activate the backup software. Generally, users with limited rights, such as those in a UAC environment, cannot activate the backup software through the user interface without providing the computer administrator password. The administrator can now install the backup software in a way that does not require the administrator password for activation. To use this feature, administrators install but do not activate the software using the new /nonadminactivation command line option (example, Mozysetup.exe /nonadminactivation). Then, users log in to the computer, right-click the Mozy icon, choose the Continue Setup option, and activate the software using their credentials. For more information, see
  • The process for administrators to configure automatic updates to computers for users without administrator rights has been simplified. Administrators must only enable and lock the Install new versions of Mozy silently when they are made available preference in the client configuration file. They no longer add registry keys to the computer. For more information, see


Issues Fixed


  • Fixed an issue for users replacing a computer and using the private key encryption type. The backup software reported an error with changing the encryption key, attempted to back up files, and stopped with a EncryptionError8 error.
  • On Windows 2008 Server 64-bit, fixed an issue for users that updated to version 2.32.6. The update prevented the backup software from running. Users of Windows 2008 Server 64-bit should restart their computer after updating to this version.


All past and future updates can be found in the link below for all Mozy operating system clients including Windows, Mac, and Linux, as well as for the Admin Console, Restore Manager, Sync and Mobile. I will be sure to alert you to any new updates as they are released in the Mozy community blog.


Thank you for stopping by and as always, should you have any questions please reach out to us through the Mozy Community by starting a new thread, posting a comment below, or feel free to reach out to support.
Thank you for using the Mozy community forums!

Community Manager


For reference, all of our previous blogs and webinars can be found in the link below:


Mozy Blogs


Mozy Webinars



Community Manager


Additionally, find our previous blog on updates for Mozy for Windows, Mac and Sync in the links below:


What's new with Mozy and Sync?


What's new with Mozy on Windows and Mac?





Thank you for posting the New Release update!  


This update should work on server 2008 without a problem as long as it has all it's Windows security updates.

Community Manager


Woohoo, yay for new releases. Thanks to our fantastic developers who are working so hard to improve Mozy. Smiley Happy

Community Manager


To our current and future visitors, you are currently able to post on blogs without registering, however we are unable to see your account details or email you with an update about your question or comment without being registered in the community. Please consider registering for the Mozy community before posting on a blog, especially if you have an urgent question. Registration is easy and the steps can be found in the link below:


Mozy Community Registration


Once registered, we can more easily access your account and backup information which will allow us answer your questions more accurately. In addition, we can easily create a support or billing case for you should we need to take the issue out of the forums. 


Thank you for using the Mozy community!

Community Manager


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