Click to close the image preview

Showing results for 
Search instead for 
Do you mean 
Threads Date
Refund needed - shady... 04-30-2017
Automatic backup fail... 04-30-2017
Restore files from co... 04-29-2017
Can't log in 04-27-2017
restores 04-27-2017
The Mozy Blog: Windows 10, FilterError0, and Digitally Signed Driver Errors
A new update has been released for the Windows client that resolves some issues users were experiencing with Windows 10. Check out the latest blog for details!

April's Webinar: Protecting Your Data From Attack
In case you missed it, April's webinar has been posted!

Looking for support?
Create a new post with your question and our community members and moderators will be happy to help answer it for you!
Community Manager


What's new with Mozy and Sync?

A couple new updates were released for the Windows client as well as an update for Sync on Macs that I wanted to bring to your attention. 




Windows (version 2.32.4)


New or Changed Features

In organizations where users have standard rights on their computers (controlled through UAC settings) and MozyEnterprise for Windows, Mozy administrators can eliminate the need to enter the computer administrator password when installing updates to the backup software. By adding two Windows registry keys and taking advantage of the automatic update feature in the backup software, the administrator can silently deploy and install updates using update rules created in the Admin Console.

Click on the link below for additional information:


Configure Backup Software Updates in a UAC Environment

Issues Fixed


  • Fixed an issue for users of version 2.32.2 of the backup software that resulted in errors in the recording of file backup information.
  • Fixed an issue that caused the backup process to stop after backing up a file over 200 MB.
  • Fixed several issues with the enhanced data retention features.
  • Fixed an issue that allowed users with the Allow backup and display of protected operating system files option disabled in the backup software to still right-click an operating system file in Windows Explorer and select it for backup. The right-click option is now removed.
  • Fixed an issue for uses that chose to edit the backup settings after a new installation of the backup software that caused the software to start the initial backup prematurely.
  • Fixed two issues for users of Windows 8 or 10 that caused some system files to be backed up unnecessarily or not backed up when selected for backup.
  • Fixed a MozyEnterprise issue for organizations that have integrated their authentication system with the Mozy authentication system that caused backup set and other information to not be displayed in the backup software Restore tab.
  • Fixed a MozyEnterprise issue for organizations that have integrated their authentication system with the Mozy authentication system that caused authentication and backup issues if the Don't prompt for password when opening MozyEnterprise Settings window option was disabled.
  • Fixed an issue for users of MozyHome that caused the Mozy icon right-click option for accessing files online to still be available and active after the Automatically log in to Settings and to my online account option was deselected.


Sync (version 1.3.3)

Issues Fixed


  • Fixed an issue that prevented Mozy Sync from working properly on Mac OS X Sierra (10.12).


All past and future updates can be found in the link below for all Mozy operating system clients including Windows, Mac, and Linux, as well as for the Admin Console, Restore Manager, Sync and Mobile. I will be sure to alert you to any new updates as they are released in the Mozy community blog.


All Release Notes


Thank you for stopping by and as always, should you have any questions please reach out to us through the Mozy Community by starting a new thread, posting a comment below, or feel free to reach out to support.
Thank you for using the Mozy community forums!

Community Manager


For reference, all of our previous blogs and webinars can be found in the link below:


Mozy Blogs


Mozy Webinars





Any plans for Sync sharing in the near future?

Community Manager


@Fredyy - This has been brought up by many of our customers. Most recently by @Wayward in an Idea Exchange post which can be found below:


Share Mozy Sync File


Please add a comment to this thread with your feedback as this will help us push the idea with development. 


Thanks so much!

Community Manager


@Fredyy - In addition, feel free to register in the community so you can post in the Idea Exchange!





I like having a " What's new with Mozy and Sync?" blog, maybe we could have one of these every month?



Anything new with Linux?

Community Manager


@JaredG - Great idea! I'll be sure to put out a new blog with any new updates I see going forward!

Community Manager


@penguin - Please see below or click here to see Linux release notes.


" Version 1.4.5

New and Changed Features

The location where the backup software places core files can now be specified. This allows you to use a location other than the default one. To change the location, modify the location in the mozybackup.coredir variable of the /etc/mozybackup.conf file."


Please let me know if you have any additional questions!

Community Manager


Hey Mozy Community members! Thanks so much for taking the time to read and stay up-to-date on what is happening with Mozy.


If you have a moment, we'd love to get your feedback on our Community as we gear up to redesign. All you have to do is leave a comment on our Community Feedback Giveaway blog post to enter to win! Thank you so very much for being an essential part of our Community.

Community Manager


A couple new updates have been released for Mac and Windows that you should be aware of. All of the details can be found in the latest blog:


What's new with Mozy on Windows and Mac?


If you have any questions, please comment below!