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Latest from the Blog: How to Find Your Support ID
MozyPro customers who are looking for Phone Support will need their 9-digit Support ID in order to get through. Today's blog post covers the steps you need to take to find yours...

September's Webinar: User Groups: What are they good for?
This months webinar on 09/27 will look at User Groups: what they are, how to use them and how to get the most benefit from them for your organization. Register today!
Community Manager


What's new with Mozy and Linux?

A new update for the Linux client was recently released that I wanted to draw your attention to. Check out the details below!





Linux (version 1.5)


New and Changed Features

You can now restore files that are backed up from a Linux computer by backup set in Mozy online. This simplifies the restore process if you want to restore files that are backed up with a particular backup set. You can log in to Mozy online, select the computer, select a backup set, and then select the files in the backup set you want to restore. You are not required to browse to the location of each file in the folder structure. This feature requires that you use backup sets and manual (not continuous) backup mode.



Issues Fixed


  • Fixed a rare issue that caused a computer to abruptly exit if a backup was stopped and then restarted again after a certain short time interval.
  • Fixed issues that caused the info command to list versions of files that were expired or that were beyond their custom specified retention period value.
  • Fixed an issue for users of Red Hat Enterprise Linux that caused the computer to exit abruptly when the backup software encountered a specific error.
  • Fixed an issue that caused the backup software to ignore the value set by the administrator for custom_file_retention_days in the client configuration file.


Known Issues

While in continuous backup mode, you might be able to restore files through Mozy online by backup set, but the files listed under backup sets can be out of sync with the actual files. The workaround is to browse the folder structure in Mozy online when using continuous mode. There are no sync issues if you are using manual mode.



All past and future updates can be found in the link below for all Mozy operating system clients including Windows, Mac, and Linux, as well as for the Admin Console, Restore Manager, Sync and Mobile. I will be sure to alert you to any new updates as they are released in the Mozy community blog.


Thank you for stopping by and as always, should you have any questions please reach out to us through the Mozy Community by starting a new thread, posting a comment below, or feel free to reach out to support.
Thank you for using the Mozy community forums!

Community Manager


For reference, all of our previous blogs and webinars can be found in the link below:


Mozy Blogs


Mozy Webinars



Community Manager


Additionally, find our previous blog on updates for Mozy for Windows, Mac and Sync in the links below:


What's new with Mozy and Sync?


What's new with Mozy on Windows and Mac?

Community Manager


The downloads for Linux are located in the link below:


Linux Downloads


Sorry for the confusion!



Shawn, thanks for the update regarding updates Smiley Very Happy

Community Manager


To our current and future visitors, you are currently able to post on blogs without registering, however we are unable to see your account details or email you with an update about your question or comment without being registered in the community. Please consider registering for the Mozy community before posting on a blog, especially if you have an urgent question. Registration is easy and the steps can be found in the link below:


Mozy Community Registration


Once registered, we can more easily access your account and backup information which will allow us answer your questions more accurately. In addition, we can easily create a support or billing case for you should we need to take the issue out of the forums. 


Thank you for using the Mozy community!