We are upgrading our Mozy Community! The new community will have new features, a much improved user interface and will work on your mobile devices. You will be able to access the community during the upgrade but you won’t be able to post until we’ve migrated every user to our new platform. Please see this link for further support options that are always available to you.

We apologize for the inconvenience this may cause.



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Latest from the Blog: Restoring files from an earlier date
One of the handiest features of Mozy is being able to restore from an earlier date in your backup history. Learn more in today's blog!
Community Manager


Thinking About Signing Up for MozyPro?

Are you a new customer looking to protect your business data? Or maybe you're a MozyHome user who needs to make sure their work-related documents are protected and are thinking of upgrading to MozyPro? Today, let's talk about why you would want to do that, and how to go ahead and complete that sign-up.



Who Should be Using MozyPro?


We discussed this recently when we talked about MozyHome vs. MozyPro vs. MozyEnterprise, but it's always good to be reminded.  MozyPro is meant for any users who want to back up any business or work-related files. If you are backing up these type of documents, you do need to be using MozyPro or MozyEnterprise, depending on the level and size of business you're looking for.


What are the Benefits of Using MozyPro?


Besides backing up your data and keeping it safely on the cloud in case of emergency, MozyPro has the following benefits over MozyHome accounts:


  • 24/7 Phone Support - Call in any time and speak with a real-life technical support agent based in the USA or Cork, Ireland
    • You also have access to 24/7 Live Chat Support and Case/Email Support as well
  • A dedicated Account Manager and Customer Success Team - Have billing questions? Need to change your plan? You're welcome to skip contacting support and reach out directly to your dedicated Account Manager or Customer Success Managers on our Sales team
  • Longer Data Retention - While Mozy will always keep your last backup (as long as your account is up-to-date) indefinitely, previous versions and older/deleted files are kept for much longer than MozyHome accounts, such as 60-90 days or longer with our new adjustable data retention periods
  • Server/NAS Backups - Backup your Server OS or Network Attached Storage Device with a MozyPro Server License
  • Multiple Logins - Set up multiple admins and/or allow users to login and access their data without seeing the rest of the account
  • And so much more! Check out our MozyPro Sales page to learn more

How to Sign Up for MozyPro


Want to sign up for MozyPro? Give our dedicated Sales team a call at for a quote or to inquire into what type of plan you might need. They'll be happy to help you!


How to Reach Sales


The following numbers are based on your location and will reach the proper Sales team for you.


United States

8 AM to 5 PM MST (Monday through Friday)


Phone: 1-877-MOZYPRO (669-9776) 8AM to 5PM MST



Email sales




9 AM to 5:30 PM GMT (Monday through Thursday)

9 AM to 4 PM GMT (Friday)


Phone numbers:


  • Germany 0800 1808227
  • Ireland 1800 456699
  • UK 0808 2343905
  • Spain 900 982939
  • Portugal 800 853327
  • Italy 800 874633
  • France 0800 917134
  • Netherlands 0800 0228561
  • Switzerland 0800 561016
  • Sweden 020 791990
  • Norway 800 11429
  • Austria 0800 296232
  • Belgium 0800 77412


Email sales

Community Manager


@angelag - Great post Angie!

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Community Manager


All of our previous blogs and webinars can be found in the link below:


Mozy Blogs


Mozy Webinars


Should you have any questions, please let us know in the comments.

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