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It's a section of the Mozy Community that has been set up specifically with your opinions in mind. It's a suggestion box of sorts, a place where you can leave recommendations for upgrades, enhancements, and changes to the service, product, or site in general.
The Idea Exchange is one of the first places that our developers will look for great ideas and projects to start on implementing for future versions of the software. They'll also take stock of how many people support the idea, so it's important not only to leave new ideas, but to like other requests that have already been made there. If you see an idea suggested that you think would be a good one, go in and like it or leave a comment voicing your desire for the same change.
Ways to Use the Idea Exchange
Feature Enhancement Requests: Is there something you wish the backup client would let you do or something you feel would make the restore process smoother? Maybe you just need additional functionality in your account home page? Leave your request in the Idea Exchange! Our developers regularly check the Idea Exchange for ideas on what they should implement first.
Respond to Others' Requests: Like an idea someone else has for improvements to the software? Leave a comment or like it to let us know you're behind it! The more people who want it, the more likely it moves up on our list of things to improve or functionalities to implement.
Inform Us of Bugs: Is the client or your account not working the way it should? Let us know in the Idea Exchange so we can look into it. I would also recommend you reach out to Support with any bugs you find, but the Idea Exchange is a good place to start and to check if it's already been reported.
Provide Suggestions to Other Users: Maybe the issue you found is reported, there's already a thread in the Idea Exchange for it, and you have a work around that you've been able to complete. Suggest it for our other users and technicians also! They'll be grateful for a work around, and the developers might be able to use your suggestion to further create a fix for the issue