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mike
Community Manager

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New MozyHome Plans

For the first time since 2006, we’re adjusting the price of our MozyHome service. As part of this change, we’re replacing our Unlimited backup plan. The backup market has changed since we introduced MozyHome Unlimited in 2006, and our new plans are designed to help us continue serving the data protection needs of our customers.

 

Under the new plans, the vast majority of our MozyHome customers will pay just $1 more per month to continue protecting their files with Mozy. In many cases, customers who want to back up three or more computers will find their backup plans more affordable. However, customers who require very large volumes of storage for their backups will see their monthly cost increase accordingly. This change in pricing is driven by some very real changes to the backup market that have transpired since we introduced MozyHome Unlimited in 2006.

 

No Fine Print Backup

 

We’ve seen other backup service providers respond to this industry storage trend in different ways. Some, like AOL’s Xdrive, HP Upline, and Mediamax, closed down their service. Others continue to offer “unlimited” backup, but restrict bandwidth as a customer’s data grows, effectively choking them off. Others exclude files over a certain size or exclude certain file types. 

Rather than claim to offer an “unlimited” backup while imposing bandwidth or file limitations behind the scenes, we want you, our users, to decide what you want backed up and in return Mozy will provide you the best possible service level, regardless of file types or size. We call that “No Fine Print Backup”. 

 

Updated Mozy Home Pricing

 

With our updated price plans, you can choose the service level consistent with your needs and subscribe on a monthly, annual, or biennial renewal schedule. Annual and biennial plans are discounted, with annual plans including a one-month-free discount, and biennial plans including a three-months-free discount. The new monthly pricing is summarized below.

 

Price

$5.99/mo

$9.99/mo

Storage

50 GB

125 GB

Machines

1

Up to 3

Additional machines         $2.00/mo

Additional 20 GB storage $2.00/mo

 

We defined these levels to accommodate our current customers. The 50 GB plan accommodates about three quarters of current MozyHome customers with only a $1/month price increase. The 125 GB plan will actually lower costs for most customers backing up three or more computers. Some customers may wish to add a second or third machine to their existing backup under the $9.99 plan.

 

As the leader in online backup, we’re committed to providing the highest levels of service that you’ve come to expect and delivering those innovations you’ve been asking for. 

 

More Information

 

For more information, go to the Support MozyHome Product Page

 

If you would like to ask a question or comment on the pricing changes, you can join the Community conversation.

 

To see the full blog post, click here.