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For the first time since 2006, we’re adjusting the price of our
MozyHome service. As part of this change, we’re replacing our Unlimited backup
plan. The backup market has changed since we introduced MozyHome Unlimited in
2006, and our new plans are designed to help us continue serving the data
protection needs of our customers.
Under the new plans, the vast majority of our MozyHome customers will
pay just $1 more per month to continue protecting their files with Mozy. In
many cases, customers who want to back up three or more computers will find
their backup plans more affordable. However, customers who require very large
volumes of storage for their backups will see their monthly cost increase
accordingly. This change in pricing is driven by some very real changes to the
backup market that have transpired since we introduced MozyHome Unlimited in
No Fine Print
We’ve seen other backup service providers respond to this industry
storage trend in different ways. Some, like AOL’s Xdrive, HP Upline, and
Mediamax, closed down their service. Others continue to offer “unlimited”
backup, but restrict bandwidth as a customer’s data grows, effectively choking
them off. Others exclude files over a certain size or exclude certain file
Rather than claim to offer an “unlimited” backup while imposing
bandwidth or file limitations behind the scenes, we want you, our users, to
decide what you want backed up and in return Mozy will provide you the best
possible service level, regardless of file types or size. We call that “No Fine
Updated Mozy Home
With our updated price plans, you can choose the service level
consistent with your needs and subscribe on a monthly, annual, or biennial
renewal schedule. Annual and biennial plans are discounted, with annual plans
including a one-month-free discount, and biennial plans including a
three-months-free discount. The new monthly pricing is summarized below.
Up to 3
Additional machines $2.00/mo
Additional 20 GB storage $2.00/mo
We defined these levels to accommodate our current customers. The 50 GB
plan accommodates about three quarters of current MozyHome customers with only
a $1/month price increase. The 125 GB plan will actually lower costs for most
customers backing up three or more computers. Some customers may wish to add a
second or third machine to their existing backup under the $9.99 plan.
As the leader in online backup, we’re committed to providing the
highest levels of service that you’ve come to expect and delivering those
innovations you’ve been asking for.