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angelag
Community Manager

(731)

How to Reply to a Forum Thread in the Mozy Community

When you're looking through the Mozy Community you may come across a thread/topic that you'd like to reply to. Good topics to reply to include ones you know the answer to, have found a solution or work around for, or are also experiencing. If you're unsure how to reply to a topic, don't worry-we have you covered.

 

How to Reply to a Topic in the Mozy Community


Sign In to the Mozy Community

 

  1. Log in to the Mozy Community by clicking on Sign In at the top of the page

 

 Reply in Community

 

  1. In the thread you wish to reply to, click Reply next to the most appropriate response
  2. Input your response, here are a few helpful tips
    • Leave the Subject as is, since it's going to that thread
    • Enter as much detail in your reply as possible
    • Tag the person you want to reply to by using the @ symbol and the first letter of their username, then select their username
    • Never put personal information such as your email, billing information, etc. If that is required, please request a private message and only share that with Community Moderators
    • Attach a screenshot if possible, for help attaching a screenshot see:
  3. Click Post

Comments
JaredG
Moderator

(451)

@angelag

 

Again thank you for another great blog!  If any one as ideas about what they would like to hear from us (this blog was requested by a user) please let us know.

 

 

angelag
Community Manager

(731)

Thanks @JaredG, and yes everyone! Let us know if there's something you'd like to hear about here in the blog. We're always open to suggestions.

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ShawnL
Community Manager

(455)

@angelag - Great article as always! 

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ShawnL
Community Manager

(455)

0
ShawnL
Community Manager

(455)

For reference, all of our previous blogs and webinars can be found in the link below:

 

Mozy Blogs

 

Mozy Webinars

 

Enjoy!

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ShawnL
Community Manager

(455)

If you have a moment, we'd love to get your feedback on our Community as we gear up to redesign. All you have to do is leave a comment on our Community Feedback Giveaway blog post to enter to win! Thank you so very much for being an essential part of our Community.

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