We are upgrading our Mozy Community!
The new community will have new features, a much improved user interface and will work on your mobile devices.
You will be able to access the community during the upgrade but you won’t be able to post until we’ve migrated every user to our new platform.
Please see this link for further support options that are always available to you.
We apologize for the inconvenience this may cause.
If you're a MozyPro Administrator looking to reach Phone Support, you'll need your Support ID to get through properly.
What is a Support ID?
A Support ID is your 9-digit number used to contact Support. Support IDs are currently only important for MozyPro Admins trying to reach Support via our phone line, so if you're a MozyHome customer, feel free to skip this post today. Instead, feel free to refer to last week's post on how to reach Chat Support.