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angelag
Community Manager

(1193)

Best Practices for Mozy In-Client Restores

Last week, we shared a few different posts on the best practices for performing a Web Restore for your files that you backed up to Mozy. If you missed them, check them out here:

 

However, if you'd prefer to restore your files via the installed Mozy backup client on your machine, you'll want to do a client restore.

 

What is a Mozy In-Client Restore?

A Mozy In-Client Restore is a restore you do through the installed backup software on your machine. The same software you installed originally, selected your files through, and that backed up your files from the machine.

 

Important Things to Note Regarding In-Client Restores

  • An In-Client Restore has to be performed on a computer that is linked to the back-up files on the account
    • The exact same computer that has been backing up where Mozy is still installed
    • A new computer that you've installed Mozy on as a replacement for the old machine
  • Mac to Mac or Windows to Windows only. Since you can't install Mozy as a replacement when going from Mac to Windows, or Windows to Mac, the In-Client Restore method cannot be used.
  • An In-Client Restore cannot be interrupted. You must leave the computer on, awake, connected to the internet for the backup to complete. If it is interrupted, it will need to start over.

 

How to Do an In-Client Restore

Want to try an In-Client Restore? Make sure that the client is installed on the new machine as a replacement (see above) and then follow these steps.

 

Performing an In-Client Restore with Windows

 

Windows In-Client Restore with Mozy

 

  1. Right-click on the Mozy icon in the System Tray (down by the time and date on your computer)
  2. Select Restore Files from the pop-up menu

inclientrestore.PNG

 

This will open the Restore section of the Mozy Client. You can then proceed with step 3.

 

searchby.PNG

 

  1. Select the radial button for either Search Latest Version or Search by Date
    • Search Latest Version will allow you to see the files as they were during the last backup on the machine
    • Search by Date will allow you to choose a date and time to restore from
      1. Once you've selected the radial for Search by Date, the option to click on the calendar drop down to the right will become available
      2. If that date had multiple backups and has multiple restore points saved you'll also have the option to select a time from the drop down
  2. (Optional) If you're searching for an individual file, use the Search For field to look for it
  3. Click the + sign next to This PC
  4. Select the files you'd like to backup
    • To restore all files check the box(es) next to the drive(s)
    • To select specific files navigate through the system by clicking the + signs next to drives/folders and/or clicking directly on a folder name to see the files listed in the right hand panel

selecttorestore.PNG

 

Note: The color of the checkbox when selecting for restore works just like when you select files for backup.

  • Grey box with a check: Some files in this folder/location are selected in this location but not all
  • White box with a check: All files in this folder/location are selected
  • White box without a check: Nothing in this folder/location is selected

browse.PNG

 

  1. Choose a Destination Folder (or leave it blank)
    • If you leave it blank, Mozy will attempt to send all restored files back to the same locations they were backed up from
      • This is best if you have the same file structure and need the file to go back to it's specific location
      • This does not work great if your file structure or the Username for the machine is different as it will still attempt to send it back to the old file structure and will recreate the old username or old folders and put it there instead
    • To choose a destination click Browse to the right of Destination Folder > then select the location on your machine where you'd like to restore to > then click OK

restorefiles.PNG

 

  1. Select the radial button to either Overwrite exiting files or Rename copy if original file exists
    • Overwrite existing files will save the new copy in place of any existing copies of the same file
    • Rename copy if original file exists will save the new copy as an additional file and rename it to add a number so it's a different file name
  2. Select Restore Files 

Performing an In-Client Restore with Mac

Most of the time, the Client restore is actually the best option on a Mac.

 

Screen Shot 2017-02-16 at 1.22.02 PM.png

 

  1. Click on the Mozy icon in the upper menu bar
  2. Select Restore Files from the drop down

screenshot.png

 

  1. (Optional) Choose a Backup Date
    • If you leave it set to All Files it will show you the most recent version of your backup to restore from
    • If you click on the drop down next to Backup Date you can select a date and time to restore from

 Screen Shot 2017-02-16 at 1.23.46 PM.png

 

  1.  Select your files that you'd like to restore
    • To restore all files as of that chosen time/date just click on the first folder in the file structure
    • To select specific files, click on each folder to open the next level in the right hand panel and then click on the file(s) you want to restore (Command + Click to select more than one file in a folder)

Mac Client Restore on Mozy

 

  1. Click Browse next to Destination to select a location for your restore to go to
    • If you leave the destination blank, Mozy will attempt to put the files back where they were original backed up from.
      • This is best if you have the same file structure and need the file to go back to it's specific location
      • This does not work great if your file structure or the Username for the machine is different as it will still attempt to send it back to the old file structure and will recreate the old username or old folders and put it there instead
  2. Select a location on your computer where you'll find the files
  3. Click Choose

Screen Shot 2017-02-16 at 1.25.25 PM.png

 

  1. Click Restore in the bottom right corner to begin the restore process

A new window will come up after you click Restore and it will show you the download process as it runs. When it completes, you should be able to find the files where you saved them to. 

Comments
ShawnL
Community Manager

(617)

@angelag - Thank you for this excellent and detailed blog on in-client restores! Very useful information!

bavi

Visitor

Is this same information in the webinar tomorrow?

ShawnL
Community Manager

(617)

@bavi - The webinar will also be talking about restore methods. I'll be sure to post the webinar as soon as I receive it!

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ShawnL
Community Manager

(617)

For reference, all of our previous blogs and webinars can be found in the link below:

 

Mozy Blogs

 

Mozy Webinars

 

Enjoy!

0
JaredG
Moderator

(654)

@angelag

 

Thanks Angela, your blogs are always informative and easy to read!

0
ShawnL
Community Manager

(617)

@bavi - All of the information from our Webinar earlier in the week can be found in the link below:

 

I have my files backed up, but how do I restore them?

0
ShawnL
Community Manager

(617)

0
angelag
Community Manager

(1193)

Hey friends! Thanks you very much for reading up on restores here on the blog, and I hope this article helps you complete your In-Client restore easily.

 

If you have a moment, we'd love to get your feedback on our Community as we gear up to redesign. All you have to do is leave a comment on our Community Feedback Giveaway blog post to enter to win! Thank you so very much for being an essential part of our Community.

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