The Mozy Blog: Windows 10, FilterError0, and Digitally Signed Driver Errors
A new update has been released for the Windows client that resolves some issues users were experiencing with Windows 10. Check out the latest blog for details!
We have had several recent posts that instruct on how to select your data for backup. Related to this topic is backing up Intuit data with MozyPro. While MozyPro provides several backup sets to help you select your data, it is important to understand that our default backup sets traditionally look at data that is located within default windows user profiles. As a customer, this means you can select the “Financial Data” backup set and expect it to locate your Intuit data if it is stored within your windows user profile.
For example the data for my Windows user profile would be located in C:\Users\User Name\ for Windows 7. Sometimes the data for Quickbooks or Quicken is not located where Mozy can find it, or where you would expect it to be. The purpose of this post is to inform you of this, and assist you in making sure your data is selected for backup.
Quicken The most recent versions of Quicken store the data folder in C:\Documents and Settings\User Name\My Documents\Quicken by default.Or for Windows 7 & Vista: C:\Users\User Name\Documents\Quicken
In this scenario Mozy would be backing up your Quicken data if you had selected the “Financial Data” backup set within MozyPro. This is because the backup set searches the user profile. In some circumstances your Intuit data folder may be stored outside of your user profile. This can happen if you chose a custom location for your data folder when you installed Quicken, or if you were upgrading from a previous version of the software. See the following statement from Quicken’s website:
Quickbooks The default location for QuickBooks data files is not your normal Document folder. QuickBooks configures the location of your data files to a location that is easily shared in the event that you are using a multi-user version of the application. The default location for these data files is shown below:
Windows 7 & Vista C:\Users\Public\Documents\Intuit\QuickBooks\Company Files
Windows XP C:\Documents and Settings\All Users\Documents\Intuit\QuickBooks\Company Files
In summary, because the data folder for Quickbooks or Quicken is not always located within the user profile, it is important to confirm that MozyPro is backing up your Intuit data files. The easiest solution is to open the MozyPro settings window and navigate to the “File System Tab”. Find the folder that contains your Quicken or Quickbooks Data, and make sure you see a check-mark next to it.
Remember, you might find your data located in the C:\Users\Public profile which is not included in the “Financial Data” backup set. For this reason you would want to select that data for backup under the “File System” tab.