We are upgrading our Mozy Community! The new community will have new features, a much improved user interface and will work on your mobile devices. You will be able to access the community during the upgrade but you won’t be able to post until we’ve migrated every user to our new platform. Please see this link for further support options that are always available to you.

We apologize for the inconvenience this may cause.



Click to close the image preview

Showing results for 
Search instead for 
Do you mean 

Are you new to the Mozy Community? Get started by learning helpful tips and tricks.

Go to New to the Community
Latest from the Blog: Restoring files from an earlier date
One of the handiest features of Mozy is being able to restore from an earlier date in your backup history. Learn more in today's blog!

Admin Console

Threads (157) Author Status Replies Date
My account keeps asking me to change my credit card since my last expired and my account expired. bangslash Solved 2 12-04-2012 03:07 AM
Regular updates on Mozy Status Outhouseit Solved 1 11-27-2012 03:40 PM
Why can't I change Resources? OCH Solved 2 11-17-2012 01:58 PM
Unable to login to support portal, cannot get case # to contact support. Need to contact support. cbramanti Solved 1 10-17-2012 12:58 PM
Can Mozy backup VMWare Machines in use? TechGuyAlabama Solved 1 10-24-2012 01:17 PM
Mozy Administration Console Changes techkaiks Solved 2 10-01-2012 05:07 PM
where the heck is my program key??? merchmatters Solved 1 09-24-2012 08:23 PM
Local backups appear to be working, but the date modified is incorrect - how to fix? TDG Solved 1 06-21-2012 09:12 AM
Admin Console - User Group creation. MIGsby Solved 2 05-16-2012 12:37 PM
How can I delete old backups from the server? Ops Solved 8 06-14-2012 04:36 PM
I have not received my license number yet. How long does it take to get that? Jeannen2 Solved 1 08-31-2012 11:39 AM
Please assist with canceling my account btadmin Solved 1 08-19-2012 10:39 AM
I cannot set my server up for a server account and I cannot allocate a license to the server i want stjamesc Solved 1 08-20-2012 03:50 AM
How to convert Mozy Pro to new pricing plans? rcmcdonald Solved 1 08-18-2012 11:07 AM
Getting frustrated trying to get support timlawhorn Solved 1 08-13-2012 11:47 PM
how can i talk to someone in the billing department? greg777 Solved 1 08-02-2012 08:39 AM
Different backup timestamps on web console and desktop client BlueTiger Solved 5 07-23-2012 08:56 PM
Please Cancel my MozyPro account ALCharts Solved 1 07-28-2012 07:27 AM
Please cancel my account codekiwi Solved 1 07-27-2012 08:10 PM
Been trying to cancel my account since June, sent e-mails, when I try to call your system says MajrTom Solved 1 07-09-2012 07:52 AM
I am not getting an email to reset my password, so can't access my account cirrus Solved 1 07-10-2012 05:41 AM
i need to speak with a support specialist josephg Solved 1 07-18-2012 09:46 AM
Can I log into a clients mozy account from a different machine with their user id and pw? all Solved 1 07-13-2012 11:50 AM
Turn off Email alerts (beta) - my "list email alerts" is empty so I can't stop the daily email?! mojo Solved 3 06-28-2012 09:07 AM
I am a MozyPro customer and cannot find my Support ID. Terry98004 Solved 1 07-06-2012 02:21 PM
SSO Setting Rohit Solved 1 05-31-2012 12:35 AM
Unable to find 9-digit case number! kcren Solved 1 06-06-2012 06:17 PM
Can't get support ID time to cancel pdegrasse Solved 1 06-26-2012 04:09 PM
How to create a cusotm configuration to search the entire drive for specified files JeffShanklin Solved 1 06-12-2012 01:20 PM
failed up date from mozypro, have filtererror0 followed instructions but no resolution yet. calc Solved 1 06-19-2012 09:22 AM