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dhodous
Cook
(0)
Solved (Go to Solution)

Server licenses

 I bought 4 server licenses and I cannot add them to a new group I created... the appear in my plan as purchased but they don't appear when I create a new group and attempt to add them to that group

 

Thanks

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Jamesde
Moderator
(106)

Re: Server licenses

dhodous,

 

What is the name of the User Group or User that you are trying to add the licenses to?



~James

 

Mozy
L2 Premium Support Engineer

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dillon
Community Manager
(128)
Solution

Re: Server licenses

@dhodous

 

Based on your account, it appears that you were able to get your Server devices added to the correct User Group, is this correct?

 

If you still need assistance, please let us know so we can ensure you are setup and ready to backup over this weekend. 

Thanks,

Dillon
Mozy Senior Support Technician
Sync | Linux | Restore SME
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