Click to close the image preview

Showing results for 
Search instead for 
Do you mean 
Enter to Win a $50 Amazon Gift Card!
We've decided to redesign our Mozy Community and we want YOUR feedback. Run on over to our Community Feedback Giveaway and tell us what you think about our current Community, what you'd like to see from a new Community design, or anything else Community-related for a chance at a $50 gift card!

Don't miss it-the giveaway ends on 3/27!

Join Us for the March Webinar: My Backup Is Not Working, How Do I Fix That?
Have you ever wondered how to troubleshoot your backups when they're missed or stop working fully? Join us on March 29th at 9AM PST while we walk you through some basic troubleshooting and your options for fixing backup issues with Support. Register HERE.
Solved (Go to Solution)

Server licenses

 I bought 4 server licenses and I cannot add them to a new group I created... the appear in my plan as purchased but they don't appear when I create a new group and attempt to add them to that group




Re: Server licenses



What is the name of the User Group or User that you are trying to add the licenses to?



L2 Premium Support Engineer

Don't forget to mark posts you feel are legitimate resolutions and give reps to posts you like as well!

Latest Download
Community Manager

Re: Server licenses



Based on your account, it appears that you were able to get your Server devices added to the correct User Group, is this correct?


If you still need assistance, please let us know so we can ensure you are setup and ready to backup over this weekend. 


Mozy Senior Support Technician
Sync | Linux | Restore SME