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I bought 4 server licenses and I cannot add them to a new group I created... the appear in my plan as purchased but they don't appear when I create a new group and attempt to add them to that group
Go to Solution.
02-12-2015 12:20 PM
What is the name of the User Group or User that you are trying to add the licenses to?
02-12-2015 03:47 PM
Based on your account, it appears that you were able to get your Server devices added to the correct User Group, is this correct?
If you still need assistance, please let us know so we can ensure you are setup and ready to backup over this weekend.
02-14-2015 11:03 AM