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New Spectrum user Trying to start the Cloud Backup service Need a how-to manual

Is there a manual on how to use this service? The one on Spectrum business is from 2007.

I'm on the admin console and don't know what to do. Help me !!

ScottS1
Moderator
(182)

Re: New Spectrum user Trying to start the Cloud Backup service Need a how-to manual

@jbcthree

 

Thanks for reaching out today. Can you explain to me what you are intending on backing up with Mozy in regards to Spectrum?

 

Regards,

 

Scott

Mozy Forum Moderator

Highlighted
ScottS1
Moderator
(182)

Re: New Spectrum user Trying to start the Cloud Backup service Need a how-to manual

@jbcthree

 

Just checking in. As far as Spectrum goes, can you explain to me in detail what you intend on backing up with Mozy? Are you looking for particular files regarding Spectrum? Are you curious to know where they are stored? I can tell you we do not yet currently have a guide on backing up Spectrum-related software.

 

Regards,

 

Scott

Mozy Support

0 Reps

Re: New Spectrum user Trying to start the Cloud Backup service Need a how-to manual

I have Spectrum Business internet service. One of their products is your cloud backup.

I want to back up my documents and such that we create on a daily basis.

I don't need to do anything with Spectrum files.

0 Reps
ScottS1
Moderator
(182)
Solution

Re: New Spectrum user Trying to start the Cloud Backup service Need a how-to manual

@jbcthree

 

No worries, I just wanted to clarify to see precisely what you needed. I have included relevant articles to assist you with utilizing Mozy to modify your backup selection:

 

- Using Backup Sets: http://support.mozy.com/articles/en_US/FAQ/What-is-a-Backup-Set-and-how-to-use-it

- Using File System: http://support.mozy.com/articles/en_US/FAQ/When-to-select-files-or-folders-in-the-File-System-tab

 

You can get to these sections by opening Mozy, clicking on Settings, then clicking on the corresponding File System and Backup Sets tab. This will get you selecting your files right away.

 

Please be aware of our Knowledge Base for future questions if you want to review any official documentation:

 

- http://support.mozy.com/KnowledgeBaseHome

 

These links are exclusively for the Mozy software for Windows. If you use Macintosh, please click here for file selection instructions.

 

Let me know if this helps! If so, please be sure to mark this section as the solution!

 

Regards,

 

Scott

Mozy Forum Moderator

0 Reps
ScottS1
Moderator
(182)

Re: New Spectrum user Trying to start the Cloud Backup service Need a how-to manual

@jbcthree

 

Just checking in. Did you have any questions regarding the suggestions offered? We will be marking this thread as resolved shortly.

 

Regards,

 

Scott

Mozy Forum Moderator

0 Reps
ScottS1
Moderator
(182)

Re: New Spectrum user Trying to start the Cloud Backup service Need a how-to manual

@jbcthree

 

We will now mark this thread as solved. Please feel free to reach out if you need anything else!

 

Regards,

 

Scott

Mozy Forum Moderator

0 Reps