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Could you please have the Mozy Account and the Mozy Community web sites compatible with Internet Explorer 11 ?
I hate Chrome and I'm not really fond of Firefox.
Go to Solution.
02-03-2014 01:13 PM
Yes, please, I also have Internet Explorer 11 and Mozy website is not working properly.
I thought it was my computer but it seems that other users are having the same problem.
02-03-2014 01:59 PM
This issue should be resolved. If you are still expieriencing issues with IE 11 please clear the cache and try again. Please let us know if it still has problems after clearing the cache.
02-13-2014 10:21 AM
carlco wrote:Hi there, This issue should be resolved. If you are still expieriencing issues with IE 11 please clear the cache and try again. Please let us know if it still has problems after clearing the cache.
I often clear my cache with CCleaner and I still have problem with the Mozy website.
Just to log in I have to do it in 3 steps :
- 1 ) Get to the web page and acces the sing in page.
- 2 ) Enter my email adress and password, validate and get an error that I'm using IE7 (see screenshot : http://eighth.passenger.free.fr/TTH/Mozy0.jpg).
- 3 ) Reload the main page and clik again to access the sign in page but this time get to access my account ...
Even menus end topics are not properly displayed (see screenshot : http://eighth.passenger.free.fr/TTH/Mozy1.jpg).
Just to respond to your message was an awful pain. It took me 3 times and a lot of precious time ...I can't even post my attachments ...
Maybe it doesn't like french ...
02-24-2014 09:02 AM
04-16-2016 10:23 AM