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How do I remove a license key so that I may return the resource? Only option I can see is to delete

How do I remove a license key so that I may return the resource? Only option I can see is to delete the server. I have already returned the storage so no problem there.

Thanks

Regards
Jim Kane
Fryer
Moderator
(536)
Solution

Re: How do I remove a license key so that I may return the resource? Only option I can see is to del

Only unactivated licenses can be returned so the only way would be to delete the machine in order to return the license.

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Mozy Premium Support
Senior Engineer

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kochedua
Cook
(0)

Re: How do I remove a license key so that I may return the resource? Only option I can see is to del

So, how do I return an unactivated desktop product key?

0 Reps
carlco
Moderator
(159)

Re: How do I remove a license key so that I may return the resource? Only option I can see is to del

kochedua,

 

 

Your account type requires that you work with you account manager to reduce or increase your resources.

 

Thank you,


Carl Cochran
Mozy L2 Support Engineer
0 Reps