bike4me
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Can't stop restore

I somehow mistakenly checked to restore more files than I needed.

 

The restore worked fine on the 1 file that I needed, but now Mozy wants to restore all  the files on my computer...and it's adding a duplicate file to all my existing files, causing the quota to be exceeded.

 

I can stop the restore process by pressing the "stop restore" button in the status window, but the circle keeps spinning and the square in the task bar keeps blinking. If I reboot it'll start up restoring  all over again.

 

So I need to reset and stop Mozy from restoring.

 

Help,

Eric

mont
Employee
(67)
Solution

Re: Can't stop restore

Hello bike4me,

 

I've sent your question to the support staff, they'll contact you soon.

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