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becid
Cook
(0)
Solved (Go to Solution)

Billing History

Hello,

I would like to print off my invoice for January from the “billing History” section on the website, but it’s giving me the error “There was no account activity for the selected billing period.” for both January and December.  November and older come up correctly.  Can you tell me how to fix this so I can get a print out and send it to my accounting dept?

We get an email each month, but that’s just contains an excel file without details, so that doesn’t help me.

 

Thanks!

0
zachm
Admin Emeritus
(387)

Re: Billing History

Ah, this looks like it might have been a little tough for the community to answer. I'm going to get a support agent to assist. Sit tight.

Zach M.
Community Manager
0
jonr
Moderator
(41)
Solution

Re: Billing History

I have created a case for this issue and have emailed information from that case.

 

Thanks,

 

Jonr

0
AngelinaS
Moderator
(222)

Re: Billing History

@becid   We feel like this issue has been resolved since @jonr created a support case for you. We are marking the solution for future reference. Please let us know if you need any further assistance. 

 

Thank you,

 

Angie
Moderator

0