Click to close the image preview

Showing results for 
Search instead for 
Do you mean 
Announcements
Latest from the Blog: Mozy Reseller Bites Ransomware with Mozy Backup and Restore
Check out how a pet store used Mozy to recover from a ransomware attack.

Looking for Support?
Create a new post with your question and our community members and moderators will be happy to help answer it for you!
becid
Cook
(0)
Solved (Go to Solution)

Billing History

Hello,

I would like to print off my invoice for January from the “billing History” section on the website, but it’s giving me the error “There was no account activity for the selected billing period.” for both January and December.  November and older come up correctly.  Can you tell me how to fix this so I can get a print out and send it to my accounting dept?

We get an email each month, but that’s just contains an excel file without details, so that doesn’t help me.

 

Thanks!

0 Reps
zachm
Admin Emeritus
(67)

Re: Billing History

Ah, this looks like it might have been a little tough for the community to answer. I'm going to get a support agent to assist. Sit tight.

Zach M.
Community Manager
0 Reps
jonr
Moderator
(27)
Solution

Re: Billing History

I have created a case for this issue and have emailed information from that case.

 

Thanks,

 

Jonr

0 Reps
AngelinaS
Moderator
(220)

Re: Billing History

@becid   We feel like this issue has been resolved since @jonr created a support case for you. We are marking the solution for future reference. Please let us know if you need any further assistance. 

 

Thank you,

 

Angie
Moderator

0 Reps