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This error occurs when the product key, entered during setup, is already assigned to another machine or is assigned to a different user group. This error will occur in the Status and History windows after installation fails.
Ensure that the email address is not already in use within a different user group. If this is the case, issue a product key from the user group where the user's email address is already in use and then activate the new device.
Dillon Mozy Senior Support Technician Sync | Linux | Restore SME